Revenue cycle management, dedicated billing staff and chronic care programs for physician practices. Start with one process or one person, and grow into the full cycle when it makes sense.
Performance you can see, built around your practice
Analytics is where we are strongest. We pull data out of your EMR, practice management system and clearinghouse, model it in BI tools, and design the metrics that matter for your specialty and payer mix. Then we measure our own work against them, every month.
From your systems to decisions
Your systems
EMR, PM, clearinghouse and payer portals.
Extract and clean
Data pulled, matched and validated, including from older systems.
Design the metrics
KPIs chosen with you for your specialty and goals.
BI dashboards
By provider, location, payer and work queue.
Review and act
Monthly review, root causes, next priorities.
Practice performanceLast 12 months
All providersAll payersAll locations
Clean claim rate96.4%+1.8 pts vs baselineBenchmark 95%+
Denial rate4.6%-2.1 pts vs baselineBenchmark under 5%
Days in A/R33-9 days vs baselineBenchmark under 35
A/R over 90 days13%-8 pts vs baselineBenchmark under 15%
Net collection rate96.1%+2.4 pts vs baselineBenchmark 95%+
A/R aging
58%0–3019%31–6010%61–906%91–1207%120+
Top denial reasons
Eligibility31%
Authorization24%
Coding or modifier18%
Missing information14%
Timely filing7%
Net collections vs target
TargetMonth 1Month 12
Sample dashboard with illustrative data, not client results. Every client dashboard is designed around that practice's own systems and goals.
The core metrics we baseline before go-live
95%+
Clean claim rate
Claims accepted on first submission, with no edits or resubmission.
<5%
Denial rate
Claims denied by payers, tracked by reason, payer and provider.
<35
Days in A/R
Average days from service to payment.
<15%
A/R over 90 days
Share of receivables at real risk of becoming write-offs.
95%+
Net collection rate
How much of the collectible revenue is actually collected.
Targets shown are widely cited industry benchmarks based on MGMA and AAPC data. The right target for your practice depends on specialty, payer mix and size, so we set them with you during discovery and report against them monthly.
Metrics designed for your practice
Beyond the core five, we build the measures your practice actually manages by. A few examples:
Collections by provider, location and payer
Charge lag, visit to claim
First-pass resolution rate
Authorization-related denials
Underpayments against contract
Patient collections at time of service
RPM enrollment and monthly billable rate
Payer-level payment speed
Ways to work together
Start with one seat, one process or the whole cycle. We recommend the smallest scope that lets both teams prove the model.
Three ways to engage
The FTE row shows one example. You choose which seats to fill.
Patient and insurance
Eligibility and auth
Coding
Claim submission
Payment posting
Denials and A/R
Balances and reporting
Dedicated FTE team
Your team
Our FTE
Your team
Your team
Our FTE
Your team
Your team
Managed function
Your team
Your team
Your team
Your team
Your team
We own it, with SLAs
Your team
End-to-end RCM
One accountable team across the whole cycle
Swipe sideways to see every stage.
DMEDICAYour team
A controlled start, not a big-bang handoff
Both teams learn and stabilize first. Scope grows only after service is measured.
Discover
Specialty, systems, volumes, pain points and success measures.
Match and train
Specialty-matched people trained on your SOPs and rules.
Go live
Controlled volume with daily quality checks.
Stabilize
Productivity, quality, backlog and exceptions tracked.
Expand
Add seats or functions, or stay where you are.
Grow one step at a time
1 dedicated FTEStart here
2 to 3 FTEsAs volume grows
Managed functionOne process, fully owned
End-to-end RCMWhen you are ready
Remote patient monitoring and chronic care management
Recurring, code-compliant care between visits for cardiology and internal medicine panels.
About 68% of Medicare beneficiaries have two or more chronic conditions. Most of the patients these programs serve are already on your panel.
Daily blood pressure trendA home blood pressure reading of 132 over 84 and a line chart of readings falling toward goal over thirty days.Home blood pressure, last 30 daysGoal: under 130132/84Latest reading, reviewed by an RNSent to physician
How a reading becomes care, and a clean claim
Patient at home
FDA-cleared cuff, scale or oximeter.
Reading sent
Encrypted, logged as a device day.
RN review
Alerts triaged, patient called if needed.
Urgent alerts in 2–4 hrs
Physician sign-off
Your physician stays in charge of care.
Clean claim
Device days and minutes billed correctly.
RPM
Remote physiologic monitoring
Vitals from connected devices, staff time billed monthly.
99453 to 99458, 99445, 99470
CCM
Chronic care management
Monthly care coordination, simple to complex.
99490, 99439, 99487, 99489, 99491
APCM
Advanced primary care management
One bundled monthly code, no time tracking.
G0556, G0557, G0558
PCM
Principal care management
Focused care for one serious chronic condition.
99424 to 99427
One enrolled patient, two monthly revenue streams
RPM $150 to $180
CCM $66 to $222
Combined, per patient per month~$220 to $400
Illustrative Medicare national averages. Actual amounts vary by locality and payer.
Billed together, never counted twice
RPM and CCM can be billed for the same patient in the same month when staff time is tracked separately. Our platform logs device days and care minutes as distinct, auditable entries.
Only one CCM-family code per patient per month.
Blood pressure alerts, by severity
Stage 1130–139 / 80–89Provider notified in 24 hrs
Stage 2140–179 / 90–119Patient contacted in 2–4 hrs
Urgency180–219 / 120–129Provider contacted now
Crisis220+ / 130+911 activated
LowerHigher severity
From referral to first reading in days
Referral
Your clinic flags an eligible patient.
Consent
Eligibility checked, consent signed.
Physician order
Co-signed, as CMS requires.
Device
Shipped or handed over.
5 business days
Onboarding call
Nurse walks through setup.
Baseline in 72 hrs
Confirmed
Baseline sent to your physician.
How we work
Automation removes repetitive work. A trained person signs off on every decision that matters.
AI suggests, a person decides
Clinical record
Notes, reports, encounter data.
AI extraction
Diagnoses, procedures, missing details.
Suggestions
Codes, modifiers, payer-rule checks.
Human review
A certified coder validates and signs off.
Submit and audit
Every decision is traceable.
Recurring errors go back into training, rules and claim edits, so they are fixed at the source rather than just reworked.
What you see, starting on day one
Daily
Work queues and production
Exceptions and urgent escalations
Weekly
Volume and productivity
Quality findings, backlog age
Monthly
KPI trends and root causes
Capacity and improvement plans
Security built into daily operations
BAA, HIPAA and NDASigned before any access
Role-based accessLeast privilege, per person
Audit trailsEvery action logged
EncryptionIn transit and at rest
Multi-factor sign-inOn the monitoring platform
HIPAA trainingCompleted before day one
Our leadership has operated under SOC 2 and ISO 27001 aligned controls at prior organizations. DMEDICA is not yet independently certified, and we align security requirements with each client before production access begins.
Senior oversight on every engagement
Your team
Sets priorities
Provides system access
Approves workflows
Reviews results
Senior leadership
Client governance
Quality and escalation
Capacity planning
Continuous improvement
Delivery team
Dedicated FTEs
Team leads and QA
Production reporting
Flexible staffing
Led by operators with more than 25 years in U.S. medical billing and practice operations. One client-facing lead coordinates the team, so you always have one person to call.
Specialties we support
Cardiology
Gastroenterology
Orthopedics
Radiology
Oncology
Anesthesia
Pulmonology
Pain management
Urology
Podiatry
DME
Physical therapy
Surgery and ASC
Internal medicine
Multi-specialty
SNF and post-acute
Behavioral health
Home health
Specialty capability for each new engagement is confirmed during discovery, training and the controlled transition.
For physician practices
Fill one gap, hand off one painful process, or outsource the full cycle.
For RCM companies
Expand delivery capacity without expanding overhead, under your brand and SOPs.
Let's start where it makes sense for you
One process, one person or the full revenue cycle. Tell us what you manage today and we will suggest a focused, low-risk first step.